Last updated on: [2025.09.23]
This Cookie Policy explains how cookies and similar technologies such as pixels, beacons, and tags (collectively “cookies”) are used by Pan Asia Banking Corporation PLC (“PABC”, “we”, “us”, or “our”) on our websites, mobile application, and other online platforms. This policy should be read together with our Privacy Notice and applies to all users accessing our digital platforms.
Cookies allow us to operate secure digital banking services, improve the performance of our Platforms, remember your preferences, analyse visitor behaviour, and provide relevant advertising. Some cookies are essential for our Platforms to function and cannot be disabled. Others are optional and require your consent.
We are committed to protecting your privacy and ensuring compliance with the Personal Data Protection Act, No. 9 of 2022 (PDPA) of Sri Lanka.
What Are Cookies?
Cookies are small text files that are stored on your device whenever you visit a website. They help websites remember the actions made by and preferences of the user.
Cookies can be:
- Session cookies – deleted automatically when you close your browser.
- Persistent cookies – remain until they expire or are deleted.
- First-party cookies – set directly by [Bank Name].
- Third-party cookies – set by trusted service providers (e.g., Google, Facebook, LinkedIn, Weglot).
Why We Use Cookies
We use cookies to:
- Operate secure online banking and payment services.
- Recognize returning users and remember preferences (such as language and region).
- Improve the speed, performance, and usability of our Platforms.
- Analyse a visitor’s behaviour and measure usage patterns.
- Deliver more relevant advertising and measure campaign effectiveness.
Categories of Cookies
To make this clear, cookies are grouped into categories. Each category is explained below, with the specific cookies listed in the detailed table further down.
Strictly Necessary Cookies
These are essential for the operation of our Platforms. They enable secure logins, transaction processing and session management. Without them, digital banking and other secure features cannot function. These cookies do not require consent.
Functional Cookies
These cookies personalize your experience, by remembering your preferences such as language, login details, or region. They make our Platforms easier to use but are not essential. Consent is required for these cookies.
Analytics and Performance Cookies
These help us to understand how visitors use our Platforms. For example, which pages are viewed most often and whether users encounter error messages. We use this information to improve performance and user experience. Consent is required for these cookies.
Advertising / Targeting Cookies
These cookies track browsing behaviour so that we, and our advertising partners, can deliver more relevant ads and measure the effectiveness of campaigns. Consent is required for these cookies.
Legal Basis for Processing (PDPA Compliance)
Under PDPA, we process cookie-related data based on:
- Legitimate Interest – for strictly necessary cookies (security, fraud prevention, session management).
- Consent – for functional, analytics, and advertising cookies.
You can withdraw or modify your consent at any time through the Cookie Preference Centre.
| Cookie Name | Purpose | Set By | Essential? | Category | Type | Expiration |
|---|
| sucuri_cloudproxy_uuid_* | Detects malicious server requests and protects security | pabcbank.com | Yes | Strictly Necessary | Persistent | 1 day |
| PHPSESSID | Stores and identifies a user’s unique session ID for managing secure sessions | pabcbank.com | Yes | Strictly Necessary | Session | Ends when browser closes |
| _ga | Google Analytics – calculates visitor, session, and campaign data | .pabcbank.com | No | Analytics | Persistent | 1 year 1 month 4 days |
| _gid | Google Analytics – stores information on a visitor’s behaviour | .pabcbank.com | No | Analytics | Persistent | 1 day |
| _gat_gtag_UA_* | Google Analytics – stores a unique user ID for tracking | .pabcbank.com | No | Analytics | Persistent | 1 day |
| _ga* | Google Analytics – stores and counts page views | .pabcbank.com | No | Analytics | Persistent | 1 minute |
| _fbp | Facebook Pixel – tracks interactions for advertising | .pabcbank.com | No | Analytics | Persistent | 1 year 1 month 4 days |
| BROWNIE | Weglot plugin – language/session handling | pabcbank.com | No | Functional/Other | Persistent | 7 days |
| topicsLastReferenceTime | Timestamp for personalization or tracking | pabcbank.com | No | Functional/Other | Persistent | Until deleted (“Never”) |
Third-Party Cookies
We partner with trusted third-party service providers who may set cookies on our Platforms to support analytics, advertising and functionality. These providers include, for example, Google (Analytics), Meta/Facebook (advertising campaigns), LinkedIn (ad relevance and behavioural tracking), and Weglot (language translation functionality).
These cookies may collect information such as pages visited, time spent on site, and device/browser details, and may transmit such information to servers located outside Sri Lanka. Any data collected through these cookies is processed, in accordance with the third-party provider’s own privacy and cookie policies.
How Can I Reject or Delete Cookies?
You can manage your cookie preferences at any time via our Cookie Preference Centre, where you may block or allow non-essential cookies (analytics, functional, and advertising).
Please note:
- Strictly necessary cookies are essential for secure banking functions such as logins, payments, and fraud prevention. These cannot be disabled in the Preference Centre
- You may delete cookies that have already been stored on your device through your browser settings. Instructions can usually be found under the “Help” or “Settings” menu of your browser.
- For detailed, step-by-step instructions across different browsers and devices, you may visit org.
- We only use third-party cookies where you have provided consent. You may withdraw your consent at any time via our Cookie Preference Centre. Some providers (such as Google) also offer additional opt-out tools, for example the Google Analytics Opt-Out Browser Add-On.
- Be aware that blocking or deleting cookies may affect your experience and prevent certain features (such as language preferences, remembered logins, or opt-out settings) from functioning properly.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time, in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore, revisit this Cookie Policy regularly, to stay informed about our use of cookies.
The date at the top of this Cookie Policy indicates when it was last updated.
Contact Us if you have questions or concerns about this Cookie Policy, contact:
Email: dpo@pabcbank.com
Address: No.450, Galle Road, Colombo 03.
Phone: 011-4667208